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Pitcher Partners

Mercedes says it won’t deal with agency council

Mercedes-Benz Australia agents have hit a brick wall in their bid to the head office in Mulgrave, Victoria, asking it to engage with the national dealer council (NDC) or agents council (DAC) in order to address unresolved agency transition issues, according to a report by Go Auto News.  The Mercedes-Benz agents via their NDC/DAC said the council was concerned that Mercedes-Benz Australia was not responding to its correspondence outlining ongoing concerns arising from the transition to the agency sales model by the German car importer, adds Go Auto News.