In the April edition of AutoTalk magazine we speak to Sylvania BMW Dealer Principal Anthony Rodriguez on what its like to run the dealership which was awarded the brand’s coveted Dealer of The Year award.
Also in this issue, the AADA slams the results from a recent Choice study into lemon cars, which names and shames the car brands that get most customer complaints for repeat work on new cars.
The April issue also features the latest VFACTS data for March 2016 new car sales, a look at which car brands came out on top of the JD Power Customer Service Index, and a feature on ShineWing and its views on the changing landscape for dealerships when it comes to customer experience.
Plus, the latest monthly columns from carsales, 1800 Approved, AIMVIA, Liberty Financial and Dealer Solutions.
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