Volvo Car Australia has recognised its best retailers at the annual Pinnacle Awards of Excellence after another record-breaking sales performance in 2023.
Volvo Cars Parramatta was named Major Metro Retailer of The Year for the first time. In another, Volvo Cars Mosman took out the Major Retailer of the Year award, while Volvo Cars Southern Highlands was named Rural Retailer of the Year.
Runner-up awards were presented to Volvo Cars South Yarra (Major Metro), Volvo Cars Doncaster (Major Metro second runner-up), and Volvo Cars Penrith (Metro).
“Pinnacle is always a fiercely contested programme, and 2023 was no exception,” Volvo Car Australia managing director Stephen Connor says. “In some cases, it was extremely close, requiring a few re-checks and additional reviews of the data with winners and runners-up decided on the finest of margins.
“Our 2023 winners are the absolute pinnacle of excellent customer service. The commercial results will always follow when you get the customer experience right. Creating a superb culture means the best staff thrive and improve their work.
This delivers the best possible experience for every one of our customers, and that means they keep coming back to Volvo and, hopefully, tell their friends too.
“Congratulations to all of our brilliant retailers. Their efforts in 2023 helped power Volvo Car Australia to another record year, with more than 11,000 cars sold, including nearly 4000 sales of our Pure Electric cars.
“Volvo Cars Parramatta, together with all of our winners, thoroughly deserve their awards, and we are delighted to recognise their outstanding efforts,” he says
“Winning this award reinforces our belief in Volvo Cars and our desire to deliver on the brand promise to our customers every day through outstanding service. I want to thank our staff and customers, who have made winning this award possible,” Volvo Cars Parramatta Principal Brian Moro says.
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