Toyota has named B2B platform 365 Assistance Pty Ltd as its national roadside assistance partner.
Toyota is the largest roadside contract in Australia and chose 365 after a competitive tender process.
365 Assistance is a technology focussed platform that offers NextGen technology solutions to market-leading partners in the manufacturing/OEM, insurance/fleet and finance sectors.
“We conducted an RFP for Roadside Assistance to support our future product endeavours and ever-changing customer needs,” Head of Insurance at Toyota Financial Services Ian Slater says.
“As a result of that process, 365 Assistance were chosen as the most appropriate partner due to their unique business model and vision for roadside assistance as a service.”
365 Assistance describes itself as the automotive industries’ recommended B2B platform.
Slater says Toyota is extremely happy with the service and support provided by 365 Assistance through the transition period and into BAU.
“We are now embarking on exciting new ventures through the use of technology with 365 Assistance and have complete confidence in their ability to support us on that journey.”
Toyota Roadside Assist consists of 24/7 support, 365 days a year and unlimited callouts.
“It’s this commitment to continued collaboration that fuels our purpose and drives the results that you’re after,” 365 Assistance Group chief executive Peter Richardson says.
For more information on 365 Assistance, click here.
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