Since the Mazda Master Dealer Excellence Awards began 30 years ago in 1994, Toowoomba Mazda has become the only dealer in the Australian network to have won the coveted title yearly.
Mazda Australia director of sales Jarrod Gieschen congratulated the family-run dealership, which he says is skilfully led by dealer principal David Russell.
“This dealership has set the standard from day one, fully embodying our Mazda brand values, and their enduring efforts and commitment have resulted in an unbeaten 30-year run of Mazda Master Dealer status – an incredible achievement that the whole team should be incredibly proud of,” Gieschen says.

“For three decades, we have witnessed constant innovation, exceptional customer service and unwavering dedication from the best of the best in our dealer network when judging these awards, and the results prove to us time and time again that we’re incredibly privileged to have such an active, invested and supportive dealer network that continually strives to go above and beyond,” he says.
The 2023 Master Dealer Excellence Awards were presented at an exclusive function in Melbourne to 15 Mazda dealers, all demonstrating an unwavering dedication to making people and culture their priority and ensuring their teams consistently provide a ‘one-size-fits-one’ experience for customers in every interaction.
Winners were split into five categories – Metro 1, Metro 2, Metro 3, Provincial and Rural – with an additional award presented in the Rural category, given how close the result was between the two victors.
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