Suzuki Australia has lifted a temporary sales hold on the Jimny XL and confirmed deliveries to customers will begin immediately following the completion of a quality investigation.
The Japanese manufacturer announced the resumption of wholesale and retail sales on 27 August, with stock held at ports and yards now cleared for release.
Suzuki Australia implemented the temporary pause at the end of July while Suzuki Motor Corporation conducted an investigation into the model. During the hold period, the company advised its dealer network to offer deposit refunds to customers awaiting vehicle deliveries.
The investigation has concluded with Suzuki Motor Corporation confirming there are no concerns regarding the Jimny XL’s quality, safety, performance or compliance.
Commitment to standards
Michael Pachota, General Manager for Automobiles at Suzuki Australia, said the company’s approach reflected its commitment to maintaining quality standards built over more than 100 years.
“Our customers well established trust in Suzuki is built on the promise that quality and safety always come first,” Pachota said.
“While this pause was undoubtedly disruptive, it was absolutely the right step to ensure we deliver on this promise.”
Pachota thanked customers and dealer partners for their patience during the investigation period.
“I want to personally thank our customers and dealer partners for their patience and support throughout this period. With sales now resuming, we’re excited to continue delivering one of the most loved vehicles in our line-up for Australian drivers,” he said.
The sales resumption affects the Australian market specifically, with the company taking what it described as a proactive step to prioritise customer experience during the investigation period.
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