Isuzu dealer Patterson Cheney Trucks has strengthened its presence in Melbourne’s southeast, opening an all-new truck sales, service and parts branch in Pakenham, Victoria.
The new site will complement its heavy vehicle dealership, service, and parts centre in Keysborough.
Patterson Cheney’s ties with Isuzu Trucks date back to the early 1970s when Isuzu first started sales in Australia. The family-run company has played a significant role in the brand’s 36-year Australian market leadership run.
The opening of the new 12,000-square metre facility coincides with Isuzu introducing an all-new model line-up for 2025.
Isuzu Australia Limited’s (IAL) leadership was on hand for the grand opening in February, celebrating the milestone as a win for its Victorian customers.
“Patterson Cheney is truly part of the Isuzu fabric in Australia, and they continue to strive for the very best for their customers,” IAL chief of sales and aftersales Ben Lasry said.
“This new branch has been in the planning stage for some years, and we’re thrilled to see it all come together and help celebrate Patterson Cheney’s level of commitment to the Isuzu brand.
“It’s an exciting time for Isuzu, our dealers and customers; the need for quality heavy vehicles is there, and we’re confident we have the right product and people to ensure our shared business is successful on every front.”
Patterson Cheney general manager John Elliot says the Melbourne-based automotive group thrived in line with market demand.
“Melbourne’s southeast continues to grow, and the timing for not just a new facility but also the next generation of the dealership was just right,” he says.
“Patterson Cheney and Isuzu date back to the mid-1970s when the brand first came to Australia.
“Together, we have seen the relationship prosper and enjoy the success of 36 consecutive years of sales leadership.”
The new establishment in Pakenham takes things to a new level, and new and existing customers will enjoy the benefits.
“The new facility looks great and will look even better when the new models arrive. It is a game changer for the Southeast corridor; the timing couldn’t be better,” Elliot says.
The new facility offers Isuzu customers the complete sales, service, parts, and support experience under one roof.
The large workshop includes 12 truck bays, 26-metre service pits—one with built-in play detector shaker plates—an inground roller brake tester, and a full-length overhead gantry crane.
A double wash bay with a drive-over and underbody truck washer also sits beside the workshop.
Genuine Isuzu parts and accessories will be featured across a 260-square-metre warehouse space with a mezzanine level and a 60-square-metre parts showroom.
The new branch offers customers luxury, with a driveway service drop-off and a fully appointed, dedicated customer lounge.
The Pakenham branch is expected to employ 45 automotive, service and parts personnel for the Patterson Cheney group.
“Patterson Cheney has proudly provided not just employment opportunities over the years but has ensured many people have long and storied careers in the automotive sector,” Elliot says.
“We will continue to do this at our Pakenham branch, operating with a highly experienced team, and will continue to focus on creating a pathway for the next generation of employees.
“The heavy vehicle business is dynamic—with the right facility and people, we know that Patterson Cheney will continue to set high standards with the Isuzu brand,” he says.
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