Nissan Australia has introduced a new 10-year, 300,000km warranty program to drive service business to its national dealer network.
Under its MORE ownership program, the service-activated 10-year, 300,000km warranty with roadside assistance on all models was effective from January 1, 2025.
The warranty is offered in addition to the five-year unlimited-kilometre warranty on new Nissans. The additional five years of coverage are complimentary.
Nissan owners must service their vehicles at the correct intervals at an authorised dealer to activate the new warranty.
To ensure that existing Nissan owners can also benefit, the 10-year 300,000km warranty will be backdated to eligible Nissan vehicles purchased new since January 1, 2021.
Nissan vehicles purchased new since January 1, 2021, which have completed all scheduled services with Nissan (at the correct interval/time) automatically qualify for the warranty extension.
Vehicles not serviced by Nissan can return to a Nissan dealer for a scheduled service and a Vehicle Assessment to determine their eligibility to enter the program.
The service-activated 10-year warranty is just the first of a suite of value-added features Nissan will offer to its new car buyers in 2025 and beyond.
Nissan buyers can also benefit from cheaper servicing via a new Five-year Flat Price Servicing Program* and up to 10 years of Roadside Assistance+. This program is also effective January 1, 2025.
The new Nissan FPS will reduce service costs on all new Nissan models, with savings of up to $1145 over the period, depending on the model.
Nissan Qashqai, X-Trail, Juke, and Pathfinder owners will pay a flat price of $399 for each service for the first five services. Patrol, Navara, and Z owners will pay $100 more for each service, at $499 per service.
Nissan LEAF owners will pay a flat $349 per service. Under the FPS program, all powertrains and transmissions are equalised in this pricing.
“In tough times and in a period where the new car market is full of mixed messages, Nissan Australia is putting our customers first,” Nissan Oceania aftersales director Michael Hill says.
“The new service-activated warranty is Australia’s only 10-year 300,000km warranty and is industry-leading. It’s designed to deliver peace of mind to our customers. Peace of mind that Nissan has your back. Peace of mind that Nissan is with you for the long term,” he says.
Hill said the Nissan FPS program positions Nissan very competitively in key vehicle segments.
“Our comprehensive Flat Price Servicing program directly responds to customer feedback. We’ve listened and acted,” Hill says.
“When our customers service with a Nissan dealer, they can have the confidence of knowing that they are covered under our Nissan Customer Service Promise. Customers can be assured their vehicle will be serviced by factory-trained technicians using only Nissan genuine parts – giving the best care for their car in the long term.
“And this is not just about new cars. This inclusive industry-leading ownership program will also ensure that your Nissan will be even more attractive when it comes time to buy your next vehicle, as the warranty is fully transferable to the next owner, aiding and supporting your future resale value.
“The whole team at Nissan is pleased to extend this substantial warranty upgrade to existing owners. Extending this offer to purchasers from January 1, 2021 onwards demonstrates we are thinking about all our customers,” he says.
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