Mercedes-Benz has won the ‘car manufacturer’ of the year at the 2012 Roy Morgan ‘customer satisfaction’ awards.
Supercheap Auto won the award for ‘auto store of the year’.
The awards were held last night at a gala dinner in Melbourne, the second time the annual event has been held.
Michele Levine, CEO, Roy Morgan Research, says: “Now in only its second year, these awards are already recognised as currency in many industries, being the most accurate and trusted indicators of customer satisfaction in Australia.
“By integrating customer satisfaction measures with our world-leading ‘consumer and business single source surveys’, we offer businesses incomparable research into who their satisfied customers are and where they can seek more of them.
“Roy Morgan Research congratulates not only the winners but all successful businesses, large and small, that consistently strive to satisfy their customers.”
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