Mazda Australia is committing to customer experience with its new finance product, Mazda Assured.
Sitting under Mazda Finance, introduced last year, Mazda Assured allows customers to change their vehicle as their lifestyle changes, giving them a flexible and easy way to drive the right Mazda at the right time.
Mazda customers select the Mazda they want to drive before receiving a personalised interest rate over a loan term for up to four years, in addition to a Guaranteed Future Value (GFV) for the end of the term. Once the four years is up, customers may trade their vehicle for another Mazda vehicle, keep the vehicle and pay the remaining GFV, or return their vehicle.
Mazda managing director Vinesh Bhindi says Mazda Assured represents Mazda’s ongoing commitment to offering industry-leading customer experience while providing drivers peace of mind.
“Customers are at the heart of Mazda’s business and Mazda Assured is another product designed with customer needs in mind,” Bhindi says.
“We recognise our customers’ lifestyles change more frequently than they’re able to change their car to suit – be that having children or getting a new job. Mazda Assured allows them to own a new Mazda more often and more suited to their personal circumstance.
“Adding to customer peace of mind, Mazda Assured also provides each customer with a personalised interest rate calculated on their individual circumstances in addition to a Guaranteed Future Value that ensures they’ll always know the minimum value of their vehicle Mazda Finance has set at the end of their loan term.
“Mazda Assured, and the other Mazda Finance products, are available at Mazda Finance dealers nationwide, giving customers the ability to enjoy a Mazda today and in the more often in the future.”
Also available at selected dealerships is Mazda Vision servicing, providing customers with a detailed walk-around video of their vehicle during its service.
“Mazda is focused on providing customers with a pleasant experience both at the point of purchase and at services,” Bhindi adds.
Mazda recently received top spot in JD Power’s Service Satisfaction Index for the fourth consecutive year.
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