Customer care specialists Garry Francke and Craig Marquis have jointly won the prestigious 2016 Isuzu Care Award.
Francke of Western Australia’s Major Motors and Marquis of South Australia’s North East Isuzu respectively have been recognised for delivering great, reliable service.
Isuzu Australia director of sales and marketing Andrew Harbison says it was impossible to split the pair.
“Craig and Garry set high standards for themselves and their teams, and put customers first every time,” Harbison says.
“It was impossible to choose one over the other because they are both always going the extra mile to ensure we’re offering the most comprehensive customer care program in Australia.”
Francke last won the award in 2010, while Marquis took out the 2015 honours.
To become a customer care specialist, and be eligible for the annual awards, dealership staff must complete rigorous training and demonstrate a positive contribution to the overall performance of their dealership and the brand.
For more information about the Isuzu Care program, visit isuzu.com.au/care-support/about-isuzu-care
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