Hyundai Motor Company Australia has taken top honours in three of the seven Canstar Blue motoring awards for 2012, and joint winner for a fourth award.
The brand achieved a maximum 5-star score in the following categories:
– Most satisfied customer ‘cars’
– Most satisfied customer ‘reliability – cars’
– Most satisfied customer ‘value for money – cars’
– Most satisfied customer ‘after sales service- cars’
Hyundai also saw success at last years 2011 awards, voted as offering best value for money, the highest reliability, and came equal best in after-sales service.
“This is a strong indication that Hyundai is now a leading brand in terms of customer service and satisfaction,” says Oliver Mann, marketing director at Hyundai Australia.
“We are delighted our cars, and importantly the Hyundai dealer network, have again been recognised by consumers in this independent survey.”
CANSTAR Blue commissioned Colmar Brunton to survey 7500 Australian consumers to measure their satisfaction across a range of products and services. From this survey group the results were collated based on consumers who made a new car purchase, from a dealership, within the last three years.
The results of the survey are below:
Overall brand satisfaction
Ford 4 stars
Holden 4 stars
Honda 4 stars
Hyundai 5 stars
Kia 3 stars
Mazda 4 stars
Mitsubishi 4 stars
Nissan 4 stars
Subaru 4 stars
Toyota 4 stars
Volkswagen 4 stars
Aftersales service
Brand
Ford 4 stars
Holden 4 stars
Honda 4 stars
Hyundai 5 stars
Kia 3 stars
Mazda 4 stars
Mitsubishi 4 stars
Nissan 4 stars
Subaru 4 stars
Toyota 5 stars
Volkswagen 4 stars
Performance
Brand
Ford 3 stars
Holden 3 stars
Honda 3 stars
Hyundai 4 stars
Kia 3 stars
Mazda 4 stars
Mitsubishi 4 stars
Nissan 3 stars
Subaru 5 stars
Toyota 4 stars
Volkswagen 4 stars
Reliability
Brand
Ford 3 stars
Holden 3 stars
Honda 3 stars
Hyundai 5 stars
Kia 3 stars
Mazda 4 stars
Mitsubishi 4 stars
Nissan 4 stars
Subaru 4 stars
Toyota 4 stars
Volkswagen 3 stars
Value for money
Brand
Ford 3 stars
Holden 3 stars
Honda 3 stars
Hyundai 5 stars
Kia 3 stars
Mazda 4 stars
Mitsubishi 4 stars
Nissan 4 stars
Subaru 4 stars
Toyota 4 stars
Volkswagen 3 stars
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