Honda Australia has named five dealers as recipients of its Dealer Excellence Awards – one a three-time winner.
The brand held its annual awards in Sydney last month, with general manager, dealer business, Robert Thorp explaining the awards recognise all-round excellence in dealership management, operations and exemplary customer service.
“Assessments have been based on a series of specific criteria, measured objectively, which provide a solid indication of business performance in 2016,” Thorp says.
This year’s ceremony was of particular significance, as it is the last year of the Honda Dealer Excellence Awards format. Next year, an expanded Honda National Dream Awards will be introduced to recognise and award high achieving Dealers and their departments.
The winners for 2016 included:
Northway Honda, Bundoora, Victoria
Astoria Honda, Murrumbeena, Victoria
Honda North, Perth, Western Australia
Launceston Honda, Invermay, Tasmania
Kloster Honda, Hamilton, New South Wales
It is the third time Northway Honda has been recognised as a Honda Dealer Excellence Award winner.
“Having shown year-on-year sales growth of a whopping 21% during 2016, and achieving strong service intake results, it is no surprise that Northway Honda are one of the strongest dealerships in their region,” Thorp says.
“Astoria Honda have also exhibited strong performance across all sets of KPIs in 2016. They were among the first dealerships to be recognised in the inaugural awards ceremony in 2010 and continue to set a very high standard.”
Honda North, which has represented the brand for over 25 years and has become a Perth institution, received its third Honda Dealer Excellence Award, having displayed an ongoing commitment to the brand and delivering excellence in all aspects of their business.
With new ownership and now trading under a new name, Launceston Honda received its first award as a new entity.
“Having won twice before under previous ownership, it’s fantastic to recognise Launceston Honda under its new management team, as they have performed exceptionally well across all KPIs,” Thorp says.
“We are delighted to have so many repeat winners among this year’s recipients, but it is also extremely pleasing to be able to recognise Kloster Honda as a first time Honda Dealer Excellence Award winner,” Thorpe explains.
“For nearly 20 years Kloster Honda has been consistently delivering exceptional customer service and building relationships within the Newcastle community, so we are proud to celebrate their ongoing success.”
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