Ferntree Gully Hyundai named 2020 National Platinum dealer of the Year

Ferntree Gully Hyundai has been named the 2020 National Platinum Dealer of the Year by Hyundai Motor Company Australia (HMCA).

The dealership also won the Southern Region Platinum Award.

In an internal bulletin released to its national network, HMCA says that Cameron Doidge and the Ferntree Gully Hyundai team are passionate supporters of the Hyundai brand with long tenure and a true drive for long term customer satisfaction. 

“People is (sic) what makes this business which reflects across all levels of their business from staff, customers and relationship with HMCA. The Dealership has a true drive to not only meet / exceed industry best practice but to also ‘think outside the square’ about what they can do above and beyond to meet their customer’s needs,” HMCA says.

The other Regional 2020 Platinum Award winners were: Paul Wakeling Hyundai (Eastern), Brendale Hyundai (Northern), Murray Bridge Hyundai (Central), and Maddington Hyundai (Western).

2020 Platinum Award winners category A & B:

• Sales – best retail achievement – Southern region – Werribee Hyundai
• Sales – best wholesale achievement – Southern region – Essendon Hyundai
• Sales – best market share – Northern region – Northside Hyundai
• Aftersales – best parts sales – Eastern region – Pennant Hills Hyundai
• Aftersales – best accessories sales – Southern region – Jefferson Hyundai
• Profitability – best ROS F & I penetration – Southern region – Blood Hyundai
• Customer satisfaction –  best sales NPS – Southern region – Hyundai Hobart Motors
• Customer satisfaction – best sales NPS – Southern region – Dandenong Hyundai

2020 Platinum Awards winners category C & D:

• Sales – best retail achievement – Southern region – Wangaratta Hyundai
• Sales – best wholesale achievement – Western region – Clarkson Hyundai
• Sales – best market share – Southern region – Murray Bridge Hyundai
• Aftersales – best parts sales – Northern region – Pacific Hyundai
• Aftersales – best accessories sales – Southern region – Harrison Hyundai
• Profitability – best ROS F & I penetration – Eastern region – Tamworth Hyundai
• Customer satisfaction –  best sales NPS – Eastern region – Young Hyundai
• Customer satisfaction – best sales NPS – Northern region – Black Hyundai Warwick

The Platinum Special Award winners for 2020 were Clarkson Hyundai (highest private and business sales – western region), Mackay Hyundai (highest SUV sales – northern region), Camden Valley Hyundai (highest N model sales – eastern region) and Pennant Hills Hyundai (highest Santa Fe sales – eastern region).