Another video has surfaced demonstrating why dealership staff need to be watching what they say and do around customers cars.
Earlier this year we covered a video out of the United Kingdom where service staff drove a customers Mercedes Benz quickly and aggressively on a test drive.
Now a video out of the United States showing sales staff being rude about a customer and showing poor knowledge of their own product.
In the video – which we must warn contains incredibly bad language – the staff are caught on a drive cam microphone questioning the customers source of funds and taste in cars. They even questioned why he wanted to buy their vehicle – a Ford Focus RS.
The dealership has yet to respond to media questions.
Warning, contains bad language:
https://www.youtube.com/watch?v=RxTM5UQSfBg
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