Under the motto ‘one brand, one team, one challenge’, the finals of this year’s Volkswagen Retail Qualifications World Championship (RQWC) took place in Wolfsburg, Germany.
Australia performed strongly across the board, ranking among the top two in the Asia Pacific region in all four RQWC categories, and in the top 10 of the world in three categories.
Approximately 300 participants from a total of 80 countries took part in the finals.
Over the two-day event, competitors demonstrated skills in a number of practical and theory-based assessment categories. In addition, a teamwork-based group task was also set to challenge the team.
An important aspect of the RQWC is to determine the current state of knowledge in the Volkswagen dealership and service organisations in the participating countries. With the aid of this information, country-specific training programmes can then be devised and implemented.
The World Championship has a key role to play in a targeted improvement in the level of training among Volkswagen sales and service employees around the world.
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