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Why the AADA review matters

The Australian Automotive Dealer Association’s decision to launch a wide review of how the Australian Consumer Law functions in the car retail sector is unlikely to surprise many dealers.

Richard Edwards · 0 comments

The Australian Automotive Dealer Association’s decision to launch a wide review of how the Australian Consumer Law functions in the car retail sector is unlikely to surprise many dealers. The balance of risk between manufacturers and retailers has been a long-running tension and the growth of new entrants in the market has only sharpened that focus.

The association argues that franchised dealers are routinely left carrying obligations for products they did not build and often face delays or resistance when seeking indemnification from the factory. It is a familiar story for many retailers who have been navigating warranty disputes or negotiating repair outcomes with limited leverage.

By bringing in Emeritus Professor Jenny Buchan to lead an independent issues paper, the AADA is signalling that the sector needs a clear and practical framework.

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With the Federal Government preparing stronger indemnification laws, there is a window to ensure the ACL reflects the realities of modern automotive retailing, especially as Australia shifts further towards low-emission and electric vehicles. Dealers, consumers and manufacturers all stand to benefit from greater clarity.

T H A N K YO U FO R YO U R S U P P O RT I N 2025 As we wrap up another busy year for the industry, the team at AutoTalk would like to thank our readers, partners and contributors for their support throughout 2025. It has been a year of significant change across policy, product and supply, and your engagement helps shape the coverage we produce.

We look forward to continuing that work in 2026 and wish everyone across the sector a safe and successful start to the new year.

Richard Edwards

Richard Edwards is one of the owners of Auto Media Group and leads its editorial efforts. Richard has been writing about New Zealand’s automotive industry and dealer community for nearly two decades. The knowledge and contacts built up over that time gives our publications leads and insight others can’t match. He is also the president of the New Zealand Motoring Writers’ Guild.

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