Sunday 15 November 2026 Industry news by email, Tuesday and Thursday: sign up
Advertisement
News

Featured

Powered by AI, ‘Ask Harry’ and ‘Hey Suzi’ transform dealership operations  

Australian-based tech innovator Contact Harald has launched ‘Ask Harry,’ an AI-powered voice assistant that will transform franchise car dealership operations.  Ask Harry offers a solution for automating service bookings and customer interactions while integrating with existing DMS (Dealership Management Systems).  Eight engineers and two years were spent building Ask Harry, which handles incoming and outgoing phone calls to support admin teams and reduce the time customers spend on hold, which can lead to customer dissatisfaction.

MTAQ and AADA sign Memorandum of Understanding  

The Motor Trades Association of Queensland (MTAQ) and the Australian Automotive Dealers Association (AADA) have signed a Memorandum of Understanding (MOU). The MOU commits the two organisations to stronger cooperation for the benefit of Queensland’s automotive franchise dealers.

MTAA seeks fairer policies for dealers

The Motor Trades Association of Australia (MTAA), has submitted its pre-budget submission, calling on the Federal Government to implement local solutions to support automotive businesses in an evolving but challenging market.

Tests reveal popular cars using 30% more fuel than advertised  

New data from Australia’s Real-World Testing program shows seven of the latest 14 vehicles tested consumed between 10 and 35% more fuel than advertised. Conducted by the Australian Automobile Association, the program has now released real-world fuel consumption and tailpipe emissions results for 84 popular cars.

Jowett Motor Group (JMG) announces senior leadership changes

Jowett Motor Group (JMG) has announced key organisational leadership changes effective March 3, 2025.  Brett Jakes, who has been with the company for seven years, will transition from his current role as chief operating officer to the new JMG chief executive.  This move is a natural progression in his career, following Brett's role in driving the company's success and growth over the past several years.