As Australia reopens and the automotive industry evaluates a return to normal, dealerships are discovering that traditional customer experience offerings no longer cut it. Consumers are more digitally savvy than ever before, and their expectations have adjusted significantly.
In this issue Ferntree Gully Nissan in Melbourne celebrates winning yet another global metropolitan dealer award from the parent company. Renault Australia announces that it will be handing the distribution of its vehicles to the Sydney-based Ateco Group from April 1.
Cox Automotive Australia has formally completed the acquisition of DealerCell. DealerCell joins the family of Cox Automotive Australia brands alongside Dealer-Auction, Dealer Solutions, Kelley Blue Book, Manheim, Sell My Car and Xtime.
Australian car subscription business Loopit has officially launched in the New Zealand market, announcing a partnership with the Giltrap Group and global car rental giant SIXT.
Cox Automotive has announced David Colwell as its new chief executive He replaces Rob Whiten, who retires from the role in March 2021.
In this issue Mitsubishi Motors Australia Limited announces a new 10-year warranty programme, the first mass market manufacturer yet to do so in the Australian market.
Cox Automotive USA has purchased the entire shareholding of its joint venture partner DealerMotive in the Cox Automotive Australia Group.
Cox Automotive Australia retail solutions (CAARS) chief executive officer Michael Sommerton says used car prices across Australia have been tracking high since May as a direct result of the tightening supply and there is still a steady demand in a declining market.
Vehicle auctioneer Manheim says data collected from its Australian branches showed strong signs of a recovering used vehicle market began in May and June as COVID-19 restrictions began to lift around the country.
Cox Automotive says following a successful 2019 launch in Queensland, it is rolling out Dealer-Auction.com.au in New South Wales.
